Privacy Policy

Last updated: December 6, 2025

At Reviser, we are committed to protecting your personal information and ensuring a safe and transparent experience when using our platform. This Privacy Policy explains how we collect, use, store, and protect the data you share with us.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please do not use our services. We reserve the right to modify this Privacy Policy at any time, and your continued use of our services after such modifications constitutes your acceptance of the updated policy.

This Privacy Policy applies to all users of Reviser, including visitors to our website, registered users, and anyone who accesses or uses our services through any means. It covers all data collected through our website, mobile applications, APIs, and any other services we provide.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you create an account, use our services, or contact us for support. This includes:

• Name: Your full name or display name as provided during registration

• Email address: Required for account creation, authentication, and communication

• Contact details: Phone numbers, mailing addresses, or other contact information when you choose to provide them

• Account login information: Usernames, passwords (stored securely using industry-standard hashing), and authentication tokens

• Profile information: Any additional information you choose to add to your profile, such as educational background, preferences, or profile pictures

• Payment information: Credit card details, billing addresses, and transaction history (processed securely through third-party payment processors; we do not store full credit card numbers)

We collect this information to provide you with our services, authenticate your identity, process payments, and communicate with you about your account and our services.

1.2 Uploaded Content

When you upload documents, notes, PDFs, PowerPoint presentations, YouTube URLs, or any other educational content, we process them temporarily to generate flashcards, quizzes, summaries, and AI-generated study materials.

We do not store the uploaded files. Your uploaded content is processed in real-time and is not retained on our servers after processing is complete.

Once the AI processing is completed (typically within minutes), the original uploaded content is immediately and permanently deleted from our system. Only the generated study materials (flashcards, quizzes, summaries) that you choose to save are stored in your account.

You are solely responsible for ensuring that any content you upload does not violate any laws, infringe on intellectual property rights, or contain sensitive personal information of others. By uploading content, you represent and warrant that you have the right to upload such content and grant us permission to process it for the purpose of generating study materials.

We reserve the right to refuse to process any content that we determine, in our sole discretion, violates our terms of service, contains illegal material, or poses a security risk.

1.3 Usage Data

We automatically collect certain information about how you interact with our platform to improve our services and user experience. This includes:

• Pages visited: Which pages and features you access on our website

• Features used: Which tools and functionalities you utilize (e.g., quiz creation, flashcard generation)

• Time spent on the platform: Session duration and activity patterns

• Device and browser information: Device type, operating system, browser type and version, screen resolution

• IP address: Your internet protocol address (which may be considered personal information in some jurisdictions)

• Log files: Server logs containing timestamps, requests, and error messages

• Clickstream data: Navigation paths and click patterns

• Performance data: Page load times, error rates, and system performance metrics

•This information is collected through automated means such as cookies, web beacons, and server logs. We use this data to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve user experience, manage sessions, and remember your preferences.

• Essential Cookies: Required for the website to function properly. These include session cookies that keep you logged in and security cookies that protect against fraud.

• Functional Cookies: Remember your preferences and settings (e.g., language, theme) to provide a personalized experience.

• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Performance Cookies: Collect information about how you use our website to help us improve its performance.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform. Most browsers allow you to refuse or delete cookies, but doing so may impact your user experience.

We may also use third-party analytics services (such as Google Analytics) that use cookies and similar technologies to collect and analyze information about your use of our services. These third parties may combine this information with other data they have collected.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: Provide and improve our study tools (flashcards, quizzes, AI notes, summaries) and deliver the services you request

• Account Management: Create and manage your account, authenticate your identity, and process your transactions

• Personalization: Personalize your user experience by remembering your preferences, learning patterns, and study history

• Communication: Send you important updates, service notifications, support messages, and respond to your inquiries. You can opt out of marketing communications at any time

• Platform Improvement: Analyze usage patterns, conduct research, and improve platform performance, security, and functionality

• Security: Detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities

• Legal Compliance: Comply with legal and regulatory requirements, respond to legal requests, enforce our terms of service, and protect our rights and the rights of our users

• Business Operations: Manage our business operations, conduct audits, and maintain records as required by law

We process your personal information based on legitimate business interests, contractual necessity (to provide services you've requested), legal obligations, and with your consent where required by law.

We do not sell your information to third parties. We do not rent, trade, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent.

3. How Uploaded Content Is Processed

Any document, file, or content you upload to our platform is processed automatically by our AI tools and systems to generate learning materials such as flashcards, quizzes, summaries, and study notes.

Important Information About Your Uploaded Content:

• Not Shared Publicly: Your uploaded files and content are never shared publicly, made available to other users, or published in any form without your explicit consent

• Not Used for AI Training: Your uploaded content is not used to train any external AI models or machine learning systems. We use third-party AI services for processing, but your content is not retained by these services for training purposes

• Not Saved or Stored: Once the AI processing is completed (typically within minutes), the original uploaded content is immediately and permanently deleted from our system. We do not maintain copies, backups, or archives of your uploaded files

• Processing Security: During the brief processing period, your content is transmitted and processed using encrypted connections and secure protocols

• Generated Content: Only the study materials generated from your content (flashcards, quizzes, summaries) that you explicitly choose to save are stored in your account

• Your Responsibility: You are responsible for ensuring you have the right to upload and process any content you submit. We are not responsible for any copyright infringement, privacy violations, or other legal issues arising from content you upload

By uploading content, you grant us a limited, non-exclusive license to process that content solely for the purpose of generating study materials for your use. This license terminates immediately upon completion of processing and deletion of your uploaded content.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share limited information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as cloud hosting providers, payment processors, email service providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify

• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control

• With Your Consent: We may share information with third parties when you explicitly consent to such sharing

• Aggregated Data: We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, or business purposes

•All third parties with whom we share information are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.

We never share your learning content, uploaded files, or personal data for marketing purposes without your explicit consent. We do not allow third parties to use your personal information for their own marketing purposes.

5. Data Storage and Security

We implement comprehensive security measures to protect your personal information and data:

• Encryption: We use industry-standard encryption (TLS/SSL) for data transmission and encryption at rest for sensitive data stored on our servers

• Secure Servers: Your data is stored on secure servers hosted by reputable cloud service providers with robust physical and digital security measures

• Access Controls: We limit access to your personal information to authorized employees, contractors, and agents who need to know that information to process it on our behalf and are bound by confidentiality obligations

• Authentication: We use secure authentication methods, including password hashing and multi-factor authentication where applicable

• Regular Security Audits: We conduct regular security assessments and audits to identify and address potential vulnerabilities

• Incident Response: We have procedures in place to detect, respond to, and mitigate security incidents

We take measures to prevent unauthorized access, data loss, misuse of information, and other security threats. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

International Data Transfers: Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

While we strive to protect your personal information, no digital platform can guarantee 100% security. You use our services at your own risk, and you are responsible for taking appropriate precautions, such as using strong passwords and not sharing your account credentials.

6. Your Rights and Choices

•Depending on your location and applicable laws (such as GDPR, CCPA, POPIA), you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you, including details about how we use it and who we share it with

• Right to Rectification: Request correction of inaccurate or incomplete personal information

• Right to Erasure: Request deletion of your personal information and account, subject to legal and legitimate business requirements

• Right to Restrict Processing: Request that we limit how we use your personal information in certain circumstances

• Right to Data Portability: Request a copy of your personal information in a structured, machine-readable format

• Right to Object: Object to processing of your personal information for certain purposes, such as direct marketing

• Right to Withdraw Consent: Withdraw consent where we rely on consent as the legal basis for processing

• Opt-Out Rights: Opt out of marketing emails, promotional communications, and certain data processing activities

• Cookie Preferences: Control cookies through your browser settings or our cookie preference center

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law (typically 30 days).

We may need to verify your identity before processing certain requests to protect your privacy and security. In some cases, we may be unable to fulfill your request due to legal obligations or legitimate business interests.

To exercise these rights or if you have questions about your privacy rights, please contact us at support@reviser.co.za. We are committed to helping you understand and exercise your privacy rights.

7. Children's Privacy

Reviser is intended for users aged 13 and older. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at support@reviser.co.za. We will take steps to delete such information from our systems promptly.

•For users between the ages of 13 and 18, we recommend that parents or guardians review and supervise their children's use of our services. Parents or guardians may contact us to review, delete, or refuse further collection of their child's personal information.

•Uploaded content is not stored after processing, which provides additional protection for younger users. However, parents and guardians should be aware that any study materials generated and saved by a child will be stored in the child's account.

If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.

8. External Links and Third-Party Services

Our website and services may contain links to external websites, services, or resources that are not operated by us. These third-party sites may include payment processors, social media platforms, educational resources, or other services.

We are not responsible for the privacy practices, content, or security of these external websites or third-party services. When you click on a link to an external website or use a third-party service, you are subject to that third party's privacy policy and terms of service.

We encourage you to review the privacy policies of any third-party websites or services you access through our platform. We do not endorse, control, or assume responsibility for the privacy practices of third parties.

•Some features of our services may integrate with third-party services (such as Google Sign-In, payment processors, or analytics providers). When you use these integrated features, you may be providing information directly to these third parties, and their use of your information will be governed by their privacy policies.

We are not liable for any loss or damage arising from your use of external websites or third-party services, including any privacy breaches or data misuse by such third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.

When we make material changes to this Privacy Policy, we will:

• Post the updated policy on this page with an updated "Last updated" date

• Notify you of significant changes via email (if you have provided an email address) or through a prominent notice on our website

• Obtain your consent where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you do not agree with any changes to this Privacy Policy, you may stop using our services and request deletion of your account. Material changes will become effective 30 days after notification, unless a different timeframe is required by applicable law.

•The date at the top of this Privacy Policy indicates when it was last revised. We recommend checking this page regularly for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us using the following information:

Email: support@reviser.co.za

Website: https://reviser.co.za/

11. Limitation of Liability and Disclaimer

•While we implement security measures to protect your information, we cannot guarantee absolute security. You acknowledge and agree that:

• You use our services at your own risk

• We are not liable for any unauthorized access, use, disclosure, alteration, or destruction of your information, except to the extent caused by our gross negligence or willful misconduct

• We are not responsible for any loss or damage arising from your use of our services or any third-party services integrated with our platform

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account

• We reserve the right to suspend or terminate your account if we suspect unauthorized access or violation of our terms of service

To the maximum extent permitted by applicable law, our total liability for any claims related to privacy or data protection shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Any disputes arising from or relating to this Privacy Policy or our privacy practices shall be subject to the exclusive jurisdiction of the courts of South Africa.

If you are located outside South Africa, you acknowledge that your information may be transferred to, stored in, and processed in South Africa or other countries where we or our service providers operate.

Thank you for trusting Reviser with your information. We are committed to protecting your privacy and being transparent about our data practices.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you have any questions or concerns, please do not hesitate to contact us.